When booking from the official website you can contract the Secure Rate. With the Secure Rate up to 4 days before your ticket you can cancel your reservation for free. The full amount of your reservation will be refunded (except for the amount corresponding to the extra of the Rate which will be up to 10% depending on the period of stay). This guarantee does not cover expenses less than 4 days from the date of entry. Cancellations 3 days prior to arrival, 35% of the reservation will be charged. 2 days before arrival, 80%. 1 day. No show or withdrawal during the stay 100%.